Tier 1
ari Voice Assistant
Level up your customer service with an AI agent that knows your business.
Fully customisable to your business, making every call feel real and personal
Handles calls your way — after hours, overflow, or triaging high-value calls straight to your team
Maps directly to the Hollander Interchange for fast, accurate part identification
Uses intelligent VIN decoding to get the right part every time, reducing errors and returns
Monitor enquiries, assign leads and manage follow-ups from your dedicated Command Center
Trained by auto recycling experts to handle everything from parts inquiries to warranty questions and vehicle sales
Dynamic tiered pricing that adjusts with your call volume, so you always get the best value
Tier 2
ari Voice Professional
All the capabilities of ari Voice Assistant, with supercharged inventory mapping and personalised part recommendations to take your calls even further.
Everything in Assistant, plus:
Connects to your inventory for accurate, yard-specific pricing and parts information
Powered by ari’s RecEngine, delivering curated part recommendations based on each customer’s inquiry
Factors in local and third-party logistics to recommend the smartest, closest available options
Calculates freight and applicable taxes automatically, so customers always get accurate totals
Sends customers secure payment links to close the deal on the spot
Coming soon



